ATTENTION: A Recall has Been Issued for Specific Recently Issued Alien Cams


January 12, 2006
Colorado Custom Hardware (CCH) has recently completed an investigation, and extensive testing of our product to identify and isolate safety issues concerning the brazing on CCH Alien cams.The safety of our customers is our number one priority and therefore we are issuing a recall for any cam bearing the marking described below.

The units with this issue are marked with a small center punch dimple (picture) at the base of the round ball where the axle goes through the cable eye. Although few failures have been reported, CCH recommends immediately discontinuing the use of any Alien cams with this mark. We are issuing a full recall of these cams. Please return them to CCH for a free replacement. You can mail your cams to:

Colorado Custom Hardware Inc.
ATTN: Brazing Recall
115 Lyon Street
Laramie, WY 82072

CCH has always worked to assure the absolute highest quality of every cam we produce, and we are currently working on ways to further enhance our already stringent standards of quality control. Again, I would like to reiterate that ensuring the quality and safety of all CCH products is our highest priority.

Sincerely,
David Waggoner
President of Colorado Custom Hardware